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7 Best WordPress Live Chat Plugins for Customer Support

If you’re looking to add a live chat function to your WordPress website, you’re exactly at the right place. Read on, as I will be giving out a list of some best WordPress Live Chat plugins available.

Surfing on the Internet can make you feel unswayed. To eliminate such isolated feelings you should try for some extra personal touches and the rewards will be yours to take- in form of good conversion rates first.

Bloggers understand the perks of personal touch. Observe some of your best blogs online. I can put a wager they must have contact forms, social media profile links, and email address.

Still, there is no replacement for a Live Chat plugin when it comes to crank up the personal touch. Live chat plugins are excellent for resolving customer’s issues instantly. With the delivery of a solution, it may result in sale conversion rate, eliminating buyer friction and empathizing with the customer until they pull their wallet out.

Let’s check out the best WordPress Live Chat Plugins, Here’s a quick comparison. Enjoy!


ZenDesk Chat

mooz browser ZenDesk Chat

Zendesk Chat is one of the most popular Live chat plugin available in WordPress market. The popularity highlights the active installs number. This plugin is easy to install and activate. The chat boxes of Zendesk are one of the most beautiful and stylish chat boxes. In addition to that, they also have interactive customizable layouts.

  • Zendesk Chat is easy to access via Zopim Dashboard.

  • If you’re on the move then you can try their mobile app to access chat remotely.
  • Their interactive dashboard facilitates you to observe and analyze your chat performance, chat history (14 days history in a free subscription) and also enables you to understand the demographics of your visitors in real time.
  • The free subscription of Zendesk chat facilitates you with single chat agent which can manage unlimited chat (Under the condition of one chat at a time).
  • To access the premium features you have to upgrade your free subscription which starts from $11.20/month.
  • The premium features include some very cool tricks such as chat triggers, which enables you to initiate a chat with your visitor if he/she stuck on one page for more than one minute.

LiveChat

mooz browser LiveChat

LiveChat is an easy live chat software for customer service. It enables your customer to contact you on the real time basis. Live chat is considered best for its customizable chat boxes. It is a premium live chat plugin with 30-days free trial. Its premium plans start from $16/month.

LiveChat is very interactive and easy to use from the customer-end. It also enables your customer to leave feedback and ratings for your chat agent (or the interaction you had with him/her). It also has a social media button embedded with the chat box which enables you to share the chat on social media.

  • You can proactively approach to your visitor for a chat (You don’t have to wait for your visitor to initiate a chat).
  • Fully customized chat window.
  • Enables you to handle multiple chats with a single dashboard. If you’re using this chat plugin in multiple sites, even then you don’t need to access other dashboards. All is manageable from a single dashboard.
  • All the chat are color coded indicating waiting time of a viewer. This gives you a clear idea of how long the visitor waited.
  • Unlimited access to the chat history.

Tidio Live Chat

mooz browser Tidio Live Chat

Tidio Live Chat plugin enables you to communicate easily with your visitors and consumers. You can simply download it without any registration. It is considered to be one of the easiest plugins available which are fully compatible with WordPress. The chat box comes in three design. Still, you can fully customize the color scheme in accordance with your brand. It is also available in mobile, desktop and iOS app.

  • You can also leave offline messages via emails.
  • Automated messages and concurrent chats as additional features start from $12/month.
  • Remote handling of chat via mobile apps.
  • Easy one click installation and easy setup.
  • Easy integration with GetResponse, ZenDesk, MailChimp and much more.
  • Multilingual support with over 140 languages.

WordPress Live Chat Plugin

mooz browser WordPress Live Chat Plugin

Some of you may feel inconvenience in spending regular monthly charge for a live chat plugin. If you fall under those, WordPress Live Chat Plugin is just the thing you’re looking for. It is available for a reasonable price of $18 from CodeCanyon official website. Let’s check out some of the features of the plugin.

  • It is an open Source software with clean code.
  • Very adorable skin with two customized colors.
  • Enable you to create operators of your own.
  • Easy to handle multiple conversations.
  • More than one operator can work on even a single query.
  • Email notification for offline viewers to maintain the flow.

Formilla Live Chat

mooz browser Formilla Live Chat

Formilla is a brilliant freemium live chat plugin. Its free version is ideal for those of you, who have moderate traffic. The free version allows you to have one chat at a time. Also, it enables you to have 30 chats per month. Now, if 30 chats per month are not sufficient for you, then you can upgrade your plugin to a decent and affordable monthly plan. This monthly plan starts from $8 per month. Let’s see some of the features in brief.

  • It is considered best for free users as its free version got good features.
  • The chat box is customizable only in the premium version.
  • You can access chat from mobile via a mobile app.
  • It enables you to access real-time visitor monitoring.
  • You can also send offline emails and can chat with the visitors proactively.

Pure Chat- Live Chat Plugin (Free & Paid Plans)

mooz browser Pure Chat- Live Chat Plugin (Free & Paid Plans)

Pure Chat is one of my personal favorites. It builds beautiful chat boxes. It has unlimited customization option through which you can change every element of the chat box. Beyond this eye sweetening factor, this plugin has incredible analytics.

Let’s see some of its features.

  • Super quick installation in less than 3 minutes.
  • Can be used efficiently as a lead generation tool as all the missed sale and unanswered queries are like email addresses.
  • Very reliable website visitor tracker.
  • With the mobile app, you can chat from anywhere.
  • Enable you to save the chat individually.

WP Live Chat Support

mooz browser WP Live Chat Support

Now, came the final weapon from my inventory. WP Live Chat Support is an awesome plugin even with the free version. If you want, you can upgrade the plan for just $39.95 only. Let’s check out some of its many features in the below-bulleted text.

  • It enables you to chat simultaneously even in the free version of the app.
  • It has six predefined chat box skin.
  • You can access chat history from the beginning to the end without any condition.
  • All the chats can be handled by a single dashboard. It is a fully responsive admin chat box with custom animation as well.

Wrapping Up.

As you can see these are one of the best with their own unique feature. Some are an incredibly high function, some are significantly simple and sleek. You can try any of these or if not then whatever you select to use, give it a deep and thorough research before purchasing it. For the free plugin, well, of course, you can try and see for yourself.

I hope my article has given you some of the insight about live chat plugins. So, before going for any, check the last update date for sure as for active plugins, the software update is necessary in order to maintain the compatibility.

If you like my article, please share it. Also, if you think I missed any plugin (Which I know that I had) so let me know through comments about it. Till then, have fun.

Disclosure: This post contains external affiliate links, which means I receive commission if you make a purchase using this link. The opinions on this page are my own and I don't receive additional bonus for positive reviews.
Jason Daszkewicz

Jason Daszkewicz Author

Jason is a front-end WordPress Developer for WordSuccor Ltd., a reputed company in offering custom wordpress plugins services. He is an admirer of sharing his innovative ideas with others on the web related to new web design and development technology trends. If you are about to hire a professional WordPress Developer, Jason can prove to be your right choice.